20 Powerful, Open-Ended Sales Questions blog author Susie Wilson Founder, Susie Wilson Finishing School Broad, open-ended sales questions...

Why Should Improving Employee Engagement Take Priority? In recent years, employee engagement has emerged as a popular organisational...

Betrayal in business Have you ever been betrayed, lied to, by a company or colleague or both? Catching you so off guard it leaves you...

PUT AWAY YOUR ”SMARTPHONE The use of mobile-cellphones constitutes an important and frequently occurring form of disrespectful behaviour...

A business or interview meal can be stressful enough without taking etiquette into account. Manners at the dining table, even in today's...

More than two-thirds of employees withhold effort after experiencing or seeing incivility. When employees feel disrespected, their...

Behaviour to follow * The fork goes in the left hand and the knife in the right, unless the food may be eaten with just a fork, in which...

When you know how to introduce yourself and others, your confidence level reaches new heights and you suddenly find yourself unstoppable....