From Etiquette to Empathy This is a good news and the bad news tale. The bad news is that both good manners and empathy appear to be on...

What Makes it More Difficult to Act Ethically? Many behaviours make it difficult to act ethically including pursuing one’s own interests...

International Business Etiquette – Asia Etiquette in Asia Business etiquette is concerned with socially acceptable ways of behaving...

Heels aren’t easy. Let’s not pretend otherwise. You need training, and some surreptitious practice at home, I am somewhat of an...

Blog Author, Susie Wilson, Founder Susie Wilson Finishing School, Melbourne Australia You may know the basics of etiquette, but there are...

Is it discreet or treacherous to Bcc? Should you vape at work? Modern life is filled with many befuddling moments when the proper codes...

Holding a glass by the stem prevents smudging, and keeps the bulb free of fingerprints. Keeping the bulb fingerprint free means you can...

Welcome to the future Education | Knowledge | Etiquette | Society The word “etiquette” is often associated with the way it manifests in...

Simple manners in the workplace are not always noticed but bad manners certainly are. To get ahead and stay ahead simple courtesy can...

With your office Christmas Party fast approaching I offer this simple etiquette guide to help navigate a social minefield. Susie Wilson,...

Workplace policies Numerous workplace laws, including sexual harassment, OHS and discrimination laws still apply at work organised...

Leaders are people who do the right thing; managers are people who do things right. – Professor Warren G. Bennis The word "leadership"...

According to Wikipedia the hospitality industry is a broad category within the service industry which includes lodging, event planning,...

How working women are kept from positions of influence and power is by now well-documented by scientists and journalists alike. While the...

Respectful behaviour. I believe good manners are still relevant and essential today. Sociologists say that human beings have developed...

VERBAL, VOCAL, VISUAL (the 3 V’s) When you communicate face-to-face, people receive information through what you say verbally, how you...

SUSIE WILSON MODERN DAY ETIQUETTE & FINISHING EXPERT  With origins dating back to London’s Victorian Age, founder and director of Susie...

Good Manners- Internet Manners By Susie Wilson Being kind, courteous, and inviting comes down to one thing: considering other’s...

Do you think that manners and etiquette are lacking in today’s workplace? Are you observing a decline in ethics as well? You are not...

Why Should Improving Employee Engagement Take Priority? In recent years, employee engagement has emerged as a popular organisational...